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Your 2027 SecureBlue (HMO SNP) health plan updates

Here is a look at what’s changing, and how to make the most of your benefits.

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Inicio de sesión para miembros

Obtenga su tarjeta de ID e información de su plan, encuentre médicos de la red, entre otros.

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2027 plan year

SecureBlueSM will continue to cover important benefits that support your health and wellbeing needs in the year ahead.

Most of your benefits are staying the same. But some costs, services or coverage are changing for 2027.

We want to help you understand what’s new, so there are no surprises.

Benefit changes

Key benefit changes for 2027

 

2026

2027

Asistente amable

Cubierto

No cubierto

Juniper® health education classes

Cubierto

No cubierto

BlueRideSM transportation to Juniper health education classes1

Cubierto

No cubierto

Post-hospital discharge healthy transitions

Cubierto

No cubierto

Over-the-counter allowance2

$75 every 3 months

$100 every 3 months

Part D (drug) coverage

2 tiers

5 tiers

Healthy groceries, utilities & rent allowance3

$275 every 3 months

$250 every 3 months

 

Part D (drug) changes

Starting in 2027, many prescription drugs will cost less. Most Tier 1 and Tier 2 drugs, including covered insulin, will have a $0 copay when filled at a network pharmacy or through mail order.

Some drugs in higher tiers (Tiers 3-5) will still have a copay, but costs for many medicines will remain low. These changes may help lower what you pay for prescriptions throughout the year.

For complete details about your drug coverage and costs, please review your Annual Notice of Changes (ANOC).

Documentación importante del plan

For complete details on the plan changes, refer to these plan documents you should have already received:

These documents include the most complete details on current coverage and plan changes.

Member Account

Log in or create your Blue Care Advisor account

Connect to personalized support, tools, resources and important care reminders – all in one place with Blue Care Advisor℠.

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With Blue Care Advisor, you can:

  • View your plan details and benefits
  • Track claims and see explanations of benefits (EOB)
  • Find in-network doctors and care options near you
  • Get reminders for checkups and screenings
  • Access your personalized health to-do list
  • View, print or email your Member ID card and more

Creating your account is quick, easy and secure. You just need your Member ID and an email address to get started. Your SecureBlue Care Coordinator can also help you create your online account.

You can also download the Blue Care Advisor app on your mobile phone to access your account from anywhere.

You are not required to create an online member account to use your benefits.

Recursos

Resources available to you

What DHS does

DHS manages the Medical Assistance (Medicaid) program for the state of Minnesota. DHS sets the rules, decides who qualifies and pays for the Medical Assistance (Medicaid) program for those who qualify.

Who to contact

Most human services in Minnesota are provided through your local county or tribal office. Based on where you live, you'll be assigned a county or tribal worker. This worker is different from your Blue Plus care team. You can contact your county or tribal worker to learn more about Medical Assistance (Medicaid).

Contact county or tribal worker

Where do I go to update my contact info?

It's important to keep your contact information, including your email address, up to date with your county or tribal worker. DHS uses this information to send important updates about your coverage and health plan.

Update contact info

Blue Plus

Blue Plus works with DHS to provide healthcare plans for people eligible for Medical Assistance (Medicaid) and Medicare Parts A and B. Blue Plus helps manage your benefits and connects you with the care and support you need.

SecureBlue (HMO SNP)

SecureBlue is a health plan that is also called Minnesota Senior Health Options (MSHO) and is for people age 65 and older who are eligible for both Medical Assistance (Medicaid) and Medicare parts A and B. This plan combines both Medicaid and Medicare programs including drug plans into one convenient plan.

Blue Plus Care Coordinator

You have a care coordinator. They are a nurse, social worker, or other provider who can help you get home care, community services, and local support. They can also explain your benefits, help you join programs, find rides to appointments, and coordinate your care. If you need help or don't know your care coordinator, call the Member Services number on the back of your ID card.

Blue Plus Case Manager

If you have a serious illness, injury, or long-term condition, you may be assigned a case manager. They help you understand your care, find in-network providers, get mental health support, answer questions, and set up follow-up visits. If you need help or don't know your case manager, call the Member Services number on the back of your ID card.

Clínica de atención primaria

Choose a clinic from your plan's network to be your primary care clinic. Llegarán a conocerlo y mantendrán todos sus registros médicos en un solo lugar.

Nurseline

Obtenga asesoramiento médico profesional e información de personal de enfermería con licencia, las 24 horas del día, los siete días de la semana.
Call 1-888-275-3974, TTY 711

Administración de terapias de medicamentos

If you are taking multiple medications, a specialized pharmacist can meet with you to talk about your medications, find ways to manage any side effects that bother you and look for ways to lower your costs. 

Email mtm.pharmacy@bluecrossmn.com or call 866-873-5941, TTY 711, Monday to Friday, 8:30 a.m. to 4:30 p.m. Central Time to schedule an appointment.

Atención médica en línea

See a provider right on your smartphone, tablet or computer with Doctor On Demand® by Included Health. Board-certified doctors, psychiatrists or therapists can treat many common conditions.

Visitar Doctor On Demand

Behavioral Health Crisis Hotline

Contact the Suicide and Crisis Lifeline if you or anyone you know is in crisis. Contact the Behavioral Health Crisis Line with questions about treatment options or when you need support from a behavioral health specialist.  

  • Emergency contact: Suicide and Crisis Lifeline – if you or someone you know is struggling or in crisis, help is available 24/7. Call or text 988 to chat
  • Non-Emergency contact: Blue Cross Behavioral Health Crisis Line – Access Blue Plus behavioral health support 24/7. Call 888-275-3974

Translation and Interpretation Assistance

Blue Plus provides translated documents and interpretation if English is not your first language. For medical appointments, your doctor's office can help arrange an interpreter. Call the Member Services number on the back of your Blue Plus Member ID card. La llamada es gratuita.

BlueRide Transportation Services

BlueRide offers you a safe and reliable ride to covered medical dental and pharmacy visits with providers in your plan’s network. You can also use Blue Ride to go to participating fitness locations, Narcotics Anonymous and Alcoholics Anonymous meetings.1  

For members with specific chronic conditions: You can also get up to 6 round-trip rides to grocery stores, food pantries or farmers markets per month if you meet specific eligibility criteria.*

*Benefit eligibility is not guaranteed by condition alone. Primero se deben cumplir los requisitos de elegibilidad. Comuníquese con Servicios para Miembros para obtener más detalles. Members must have one of the following chronic conditions: cardiovascular disorders, chronic lung disorders, cognitive impairment, diabetes mellitus, stroke or other eligible conditions not listed.

Member Services

If you have questions about your plan or need access to important documents such as your Member Handbook, Provider and Pharmacy Directory or List of Covered Drugs (Formulary), log into or create your Blue Care Advisor online member account to view or call the Member Services number on the back of your Blue Plus Member ID card for questions. La llamada es gratuita.

Your care coordinator can also help you set up a Blue Care Advisor online member account if you need help.

1Existen restricciones y condiciones.

2El saldo trimestral no se traslada.

3La elegibilidad para este beneficio no se puede garantizar basándose únicamente en su afección. Se deben cumplir todos los requisitos de elegibilidad aplicables antes de brindar el beneficio. Para obtener más detalles, comuníquese con los Servicios para Miembros. Members must have one or more of the following chronic conditions: chronic renal disease, congestive heart failure, COPD, coronary artery disease, diabetes mellitus or other eligible conditions not listed.

Juniper es una compañía independiente que ofrece una red en todo el estado que ayuda a las personas a controlar afecciones crónicas, prevenir caídas y fomentar el bienestar.

Doctor On Demand® de Included Health es una empresa independiente que brinda servicios de telesalud.

SecureBlueSM (HMO SNP) es un plan médico que tiene contratos con Medicare y el programa de asistencia médica de Minnesota para brindar beneficios de ambos programas a los inscritos. La inscripción en SecureBlue depende de la renovación del contrato.

SecureBlue Member Services: 1-888-740-6013, TTY 711, 8 a.m. to 8 p.m. Central Time, seven days a week (except Thanksgiving and Christmas) from October 1 through March 31, and Monday to Friday (except holidays) from April 1 through September 30. La llamada es gratuita.

H2425_100226_K01_C Aprobado por DHS el 10/09/2026